A Part of Something Bigger….

Tomorrow morning, at 7:55, I’ll be running in the 39th Marine Corps Marathon. It’s my 2nd MCM, and 3rd Marathon….although it’s been a while since the last one. I ran my first marathon in 1989. I got into NYC, and woefully undertrained for it. On top of that, I made the mistake of starting near […]

The Long Run

For the past 6 months, I’ve been training for the Marine Corps Marathon. I’m doing it for a lot of reasons – it’s the 10th anniversary of surviving a major accident, 20th anniversary of the first time I ran the MCM, and the 25th anniversary of my first marathon (NYC in 1989). A lot of […]

Hump Day

I’m sure lots of us have seen the GEICO commercial where car insurance customers are ‘happier than a camel on Wednesday’. The middle of the week is a place where we’re more focused on the upcoming weekend than the start of the week. Thursday and Friday, things seem to go just a little bit smoother […]

What I Did on My Summer Vacation

In just a few days, I’ll be heading out with the kids (who are really young adults at this point) on a week-long getaway. We’ve gone lots of places over the years, with more than a few adventures….and several misadventures as well. While I didn’t go on vacation much as a child, and rarely did […]

Goal, Interrupted

How many times have you set out towards a goal, only to have life throw an obstacle in your path? Did it stop you, slow you down, or send you in a different direction? I can’t count the times that I’ve set a goal, committed myself to it, made it public……only to have something get […]

The Hard Sell

While the Internet has democratized the buying process for pretty much everything, the new car buying process remains, for many, a frustrating experience.  According to JD Power and Associates, over 60% of Americans said that they hate the new car buying experience. A recent Edmunds.com poll showed that people found that not only was buying […]

Customer Detention

Many of us have had to wade through circuituous interactive voice response (IVR) systems, or struggle through clunky call agent scripts to deal with a customer service issue. Few people, however, have experienced the epic service battle that AOL VP Ryan Block experienced. After 9 years with Comcast, Ryan chose a new provider, and called […]

3 Ways to Get Out of a Rut

Have you ever been stuck in one place, without making any progress? Whether it’s writers’ block, losing weight, or moving towards a goal, I think we all have had times where things just seem to be ‘stuck’, with no way to move forward. There have been many times when I’ve sat, motionless, staring at a […]

What I Learned from Star Trek Movies #8: First Contact

The first Star Trek movie completely featuring the  Next Generation  cast, Star Trek: First Contact is probably my favorite Star Trek movie, with Star Trek II: The Wrath of Khan being either tied for first, or a close second. It has a strong combination of action and character, with an easy villain to root against. […]